We love to help.

We love to help.

Outdoorsy includes windshield coverage in all of our protection packages. Renters purchase these packages to cover the rented vehicle …

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We get that renting out your RV can be both an exciting and scary decision — that’s why we go above and beyond to give you maximum …

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This can vary, you want to make sure that you are pricing your RV so that you aren’t losing money with a rental, understand the time …

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If anything changes with your original trip dates, either prior to or during the trip itself, contact the host immediately to get their …

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Feels kind of like welcoming home a new baby, right? Lest you get too emotional, remember the task at hand. Reach out to the renter the …

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Host service fee The host service fee for bookings is a percentage of the booking total. This applies to each booking. The booking total …

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Keep all lines of communication open. It’s helpful to send video walkthroughs to your renter so they can get familiar with your RV. Make …

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Once you accept a request, we’ll notify the renter to finalize their reservation by submitting payment. Booking isn’t considered complete …

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Aside from the driver verification process, social media is a good way to get a feel for the guest. Ask if they’d like to share their …

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INSTAmatch is, short and simple, a sales lead generator. A feature on the Outdoorsy dashboard (Dashboard > INSTAmatch), INSTAmatch …

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INSTAbook is an Outdoorsy feature that allows enters to automatically confirm booking requests for your vehicle and submit payment details …

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When you complete the rental process, we ask that you please complete a thorough interior and exterior walkthrough with the renter. Take …

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Above all, it’s important to be communicative and transparent with your guest so they know exactly what’s happening with their deposit. …

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As a lister on Outdoorsy, you agree to have your tires inspected before each reservation. You also agree to inspect your electrical …

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Your profile is a great way for others to learn more about you before making any rental reservations. The more information you provide, …

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You can add or edit your payout methods in your profile on Outdoorsy.com. Go to Account Settings

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We encourage all of our owners to adjust rates for weekly and monthly rentals; this encourages longer term rentals at discounted rates. We …

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The RV bug is catching on with everyone, everywhere. Outdoorsy draws all types of renters—from young millennials to retired couples, …

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Listing your rig on the Outdoorsy platform is free. In fact, you don’t pay anything until we pay you. Below is a detailed explanation of …

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Details, details, details. Often during the rental pick up, your renter is excited to get underway and won’t remember everything …

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First off, congratulations! Getting your first booking request is exciting but it can also be a little intimidating. The idea of renting …

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For our full Owner Protection Policy, please click here. Outdoorsy is the only peer-to-peer RV rental platform to provide commercial …

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Outdoorsy allows hosts to choose among three standardized cancellation policies (flexible, moderate, and strict) that we enforce to …

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Better search results. More confident renters. There are so many reasons to shoot for five-star reviews. Here’s what our top owners …

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Seasonal rates is what the RV owner community often refers to as the practice of raising rates in the months where there is greater …

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Verified drivers have undergone Outdoorsy’s driver verification process and are now approved to drive vehicles on the platform.


A team is comprised of helpful educators on the Outdoorsy staff and owners who are volunteering as mentors to help other owners. The goal …

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An Outdoorsy member who requests a booking from an RV Owner.


An Outdoorsy member who publishes an RV listing on Outdoorsy.com


Last Updated: March 11, 2020 Outdoorsy, Inc., Operating as Outdoorsy, (“Outdoorsy“, “we” or “us“) …

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Completion of the RV Return Form is mandatory for a deposit dispersal, so don’t skip this step! When your renter returns with your RV, …

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It’s easy to forget all the little things that go into preparing your RV for rental, but the attention to detail will be much …

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When you meet with your renter for the first time, there’s a LOT to talk about. So we’ve made this a RV Departure Form as a checklist to …

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Typically, rentals will include a base amount of miles and hours for free, and then charge for additional usage. Please refer to …

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Security deposits come in handy sometimes, right? Make sure you clearly communicate any overages to the renter and have them sign-off on …

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This would depend on the type of vehicle but some questions would definitely be universal: What are their plans, where do they plan to …

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There are two types of questions that a renter might ask when picking up the keys for their reservation. Clarification questions about the …

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Each RV owner on Outdoorsy is free to set their own terms for mileage. Some miles may be included in base rental rates and can be …

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There isn’t a limit to the number of drivers, but each driver must pass our driver verification process, and a Protection Package must be …

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An owner’s cancellation policy determines the amount of the renter’s reservation deposit. Flexible and Moderate cancellation policies …

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Someone who signs up at Outdoorsy.com. Members can sign up directly by email, Facebook, Google, or indirectly by starting an RV listing …

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This varies depending on the type of vehicle and the location, price and season. Feel free to reach out to our support team with this …

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Depends on the person! Owners may respond in a few minutes or a few hours—or even make a decision about a reservation request right away. …

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It’s up to the discretion of the owner. You can find this info at the bottom of each listing, but feel free to message the owner directly …

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This is one for the Outdoorsy support team. You’ll need documentation of all the additional charges, including the signed RV Return Form. …

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If your renter reaches out to you wanting to extend their rental period mid-trip, Hooray! This means they’re having a blast in the great …

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We’re a company of passionate people unlocking the outdoors. When you want to rent an RV with us, you won’t be renting a bland RV from …

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If a refund is due because of a cancellation by the guest or host, it’s automatically released back to the guest’s payment …

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Charging for excess distance is simple through the Outdoorsy platform. If you know prior to your renters booking that they plan on …

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You will either pick up the vehicle directly from the owner or from one of our managed partners who stores multiple vehicles. During both …

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Our community thrives on transparency, honesty and accountability. That’s why we try to collect as many ratings and reviews as possible to …

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Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. If you like a listing, …

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Search, book, roll. Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. …

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First off, congrats on a successful rental. And, nicely done inspecting your vehicle for damage. If you have no additional charges, such …

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Build a good foundation with your renters from the start by getting to know a little about them and giving them the resources they need to …

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A booking request indicates that a renter is interested in renting your RV. Requests will include a quick summary of the trip including …

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The Outdoorsy customer support team helps all RV owners and renters on the platform — by chat, email, or phone. Have a question? …

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The renter only sees the pickup address after the reservation has been confirmed on the platform. Until then, the listing only displays …

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Generally, if the RV is 45-feet long or less, and you aren’t towing something over 10,000 pounds, then you usually don’t need a special …

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Seems like a dream, but oftentimes, yes! Delivery options are at the sole discretion of the owner, but we’ve seen great results. You can …

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A lot of our owners are pet lovers, but may have restrictions on pets in their vehicles. Check the rules section of each listing to see if …

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While one-way rentals are definitely a possibility, it comes down to each individual owner and their policies. An owner may opt to allow a …

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If you cancel a reservation, your refund amount is determined by: Your host’s cancellation policy.

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Outdoorsy insurance doesn’t cover travel to Mexico, but all other location restrictions are up individual owners. Some owners, for …

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Yes, however refunds are determined by the owner, so please contact them directly. The Outdoorsy support team can’t process any refund …

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So you’re on the road, having a blast in the rig you rented from Outdoorsy, and you’re itching to extend your trip? Or maybe your …

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There are many different services that owners offer at an extra price. Cleaning fees, pet fees, additional camping gear, surfboards, …

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Additional drivers may be added to the trip if they are verified drivers within the system. For a driver to be verified, they must also …

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Yes, any reservations completed for vehicles registered in Canada will be charged and paid out in CAD, even if you travel into the US from …

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Yes! Not only that, but international travelers are covered under our insurance program. Many of our international travelers love this …

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When you first list your RV on Outdoorsy, you’ll probably be asking yourself about the amenities you ought to provide your renters. After …

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Great photos and a friendly, informative profile page will work magic for your business. Here are some tips to consider: Take Great Photos

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Yes, other than being able to list an RV or trailer, many hosts offer accessories such as kayaks, canoes, bikes, scooters, ski equipment …

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Yes, many trailer owners on Outdoorsy also offer a tow vehicle with their rental. To do so, we recommend that you add your vehicle as an …

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When folks look at listing an RV on Outdoorsy, they usually have these questions floating around their minds: Am I allowed to decline …

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There is little letting go that has to happen for all of us! But remember, many of these RVers are just like you—either looking to rent …

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To see how much you could make, check out our listing calculator.

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Do you like to make money in your downtime? Thought so. Outdoorsy makes it easy for you to earn up to $30,000 a year renting your RV to …

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We could list a million and one reasons, but here’s our top five: Save money! RVing is a cost-effective way to see the country.

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We welcome all types of rigs, from the stylish ‘fiver’ to the beautifully restored Airstream. You name it: Class A, Class B, Class C, …

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Outdoorsy is the largest and safest community-driven RV marketplace for renting RVs directly from local RV owners. We don’t own a …

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