RV rental Ballard, WV: Motorhome rentals, camper van rentals and more

The good ! The ac was ice cold, the main bed and couch were super comfy ! The unit had extra sheets and towels !!! The main areas were clean. The not so good The listing pictures don’t show the peeling cabinets and wear that’s on the unit. There were some major communication issues, including having to drive an extra 40 minutes to get the unit because, last minute, the pick up location was changed 40 minutes past my route (the main reason I chose this unit was because it was already in our route to our destination) There was a strong urine smell in the bathroom, which was caused by urine sitting in the toilet from before we picked up. It continued to smell very strong of urine even after I flushed it. The twin beds were super uncomfortable… they were 1/2 foam on top of wood slats… I’d expect a unit like this to be slightly upgraded. Thankfully Outdoorsy was quick to respond to my concerns, nothing was done to remedy the situation (other than we were allowed to drop it off at the previously agreed upon location. Because of the bad communication and cleanliness issues I would not rent from this host again.

Everything was great, the RV was in perferct conditions and the technical support I received was outstanding. It was my first time driving an RV and I have to call the manager several times during the trip to get basic information about how to operate the facilities, and he was always helpful.

Was perfect. Hassle free and super accommodating! Very communicative and thorough. Fantastic rental! Thank you so much 👍