I am so glad to meet Jim for my 1st RV experience. He is very friendly and explains everything in details, and helped me navigates towing a trailer for the first time.
The trailer itself is great. I have a family of 3 (2 adults and 1 kid) and we have plenty of space in there. It is clean, and lots of storage space. There is a bike rack too!
Will rent with Jim again for sure!
Jim is a super host. He’s quite flexible in pickup and drop off times to accommodate our schedule. I had a major hiccup during pickup that the brake light didn’t work due to programming issue on my car. Jim patiently helped me debug the problem and escorted me to the dealership to get it fixed. He didn’t leave until everything was sorted out and I was m safe to leave. The Airstream is super cozy and in great condition. I would absolutely rent again from Jim.
Jim was incredibly flexible when we needed to move our trip dates around due to an unexpected COVID situation. The Airstream was the perfect way to get out and escape from the crazy of 2020. We camped in a beachfront spot and enjoyed sunrises, sunsets and the sound of crashing waves. Jim’s Serenity is a beautiful trailer and met all of our needs. It doesn’t come furnished with anything (pots, pans, utensils, etc.) so we packed up our own camping gear and were all set. We will definitely be repeat renters.
This is a beautiful RV and perfect for our family of 4 (2 adults, 2 small kids). Jim was friendly and responsive in all communication and the RV was clean and ready-to-go at pick-up.
Probably as with any "Newbies" we had a learning curve, the times we needed to call Jim he was available and helpful, most things we figured out with a little help from other RVers. Hooking up sewage, hooking up truck to locking ball (Push forward then up to unlock) front door lock jams and we couldn't figure out how to "unlock" the jam. Neighbors also helped us when we needed help backing it up into tight spots. The list goes on, but as I said you will learn along the way. Be patient, be kind and remember it's not the destination, it's the journey.