Run with ✦Puma✦... our Safe+Clean, 1st*timer-Friendly, Carefree Cruiser

I received a very quick response from Harish within 10 minutes. Harish answered my questions about mileage, pick-up time, and drop-off time right away. After booking, I was assisted by Jess, the coordinator, who was awesome. We mainly communicated through texting, which was convenient for me. Jess first sent me a video on how to operate the RV, which I found very helpful as I prefer visual instructions. Finding the location made me a little anxious because it's located in the fairgrounds and there's no exact address. I took a Lyft there and we missed the turn even though we had received exact instructions from Jess. Once we met up at the pick-up site, she gave me an orientation on how to operate the RV. She is very friendly, and I felt comfortable asking her any clarification questions. This was my first time driving a Class C RV instead of a camper van, and Jess made sure to share all the tips and tricks, including how to turn corners, which made me feel confident driving it. The RV was well-maintained and very clean, and it even came with a goody bag! I appreciate that the RV came with a cleaning kit, including a broom and a sweeper, making it easier to keep the RV clean while we were out. I also love that they are pet-friendly because my little senior dog enjoyed the trip as well! Drop-off was easy. I communicated with Jess through texting, and that was it! Overall, it was an easy, enjoyable trip!

We had an excellent experience of renting with Harish & Jess. We had few apprehensions but both of them were extremely spontaneous and went extra mile to provide all the help we needed. The RVs were in great shape and taken care of very well. We would highly recommend renting with Great RV Rental. We are definitely renting only through them in the future.