2019 Thor Freedom Elite Tailgater

If I could give NO STARS, I would!!!! 😡 So, when my husband went to pick up the RV he noticed the tire was low. The both them, the owner of the RV and The man she came with her said it was fine. Which it was not. We had to call road side assistance to come and change out the tire because it was flat and of course it was on our dime. That also made us late to checking out of the RV part we were in. Thank goodness they were understanding or we would have had to pay a fee for checking out late but we had no choice because we had no tire. Okay, moving on..... there was a gas leak from the gas line to the generator. My husband had to go to lowes and purchase clamps to clamp off the line when we were at an RV park because the smell inside and around the RV was so extremely dangerous not only for our health but also a possible fire. So, needless to say we couldn't do a fire pit at any RV parks we stayed at because the RV could have caught on fire. The outdoor shower hose head also had a leak because the persons who rented it before had dragged it while driving. The RV was dirty on the outside as well as a nice layer of dust on the inside. Lots of things were broken or in truly bad shape. It's a 2019 something that is only 5 1/2 years old should not look like this. The engine sounded like it was going to die at any sec. Curtains were broken as well as stains, stains on the shades, walls had cracks in them, door didn't shut right. There was a large gap between the RV and the door when shut. The table had electrical tape on it , the table fell down a number of times. There was a mold smell in the back master bedroom. The side bump out on the right. ( Looking at the RV from the front) The motor was not working well so my husband had to go outside and push it in while I had to keep pressing the button to pull it back in. When we opened up one of the windows, the whole latch and lock came off. The side of the RV was tapped together with electrical tape because the person who rented it before us hit something and it was never fixed. Also the RV was packed with a lot of the owners things to use but in all honesty no one wants to use other people's things. I didn't use one thing of theirs. I packed everything in boxes and used all of my own stuff. Even though we had a lot of issues with the RV, we as a family of 5, 14, 11, 9 and 2 dogs, one small, one large and myself and husband, we made the best of our 2 week trip with a lot of stress on mine and my husband part. Which no family should have to go though that while on vacation. I think outdoorsy should have a policy where you need to update your pictures every 6 months to a year. Because we definitely didn't get what the pictures showed. We were RVCatfished. Attached are some photos. Trying to upload a video but it's not working. Overall the Owner was nice but I strongly suggest not renting out this RV until there are some major improvements made. I don't think it's respectful to be renting it out to anyone in the condition that it is in!!! Also I understand normal wear and tear but this was just very unexpected given what the pictures showed.

I pulled up to a campsite, plugged everything in, and lived in it for a week with no problems.

It was a pleasure taking Big Bertha for our trip. Mary was an amazing individual to rent from and she really went above & beyond to ensure we had everything we needed to make our weekend getaway great. She was accommodating with our pick up / drop off time and very easy to communicate with. Absolutely recommend renting from her and have nothing but great feedback. Thank you so much!!

We had a great time in Big Bertha! Communication with Marybeth was great and the special touches she does with the amenities were so perfect! My only complaint is the extra supplies that is included were filthy and some broken. The grill/cook station was not cleaned by last renters. Big Bertha had a great weekend up at Lake George!