2.5
Outdoorsy memberHost since January 2023
Communication
3.5100% response rateTypically responds within an hour
About Eli Galicia
2.5
Outdoorsy memberHost since January 2023
Communication
3.5100% response rateTypically responds within an hour
1 RV available to rent
Memories made on trips with Eli Galicia's RVs
Lisa T.
3June 2023
Trailer was fine except mattresses were too thin and uncomfortable. Website was not user friendly. Could not upload pre trip photos. Battery was dead when we went to pick it up, owner jumped it, we charged it here.
Eli’s answer
We loved hearing from you. I want to thank you for taking the time to give us a review. I want to reassure you that the mattress are now very comfortable. We now have added thicker toppers to the beds and made them closer to your "at home feeling". Although it is an RV, we want you to feel close to home! The trailer is packed with essential items and ready with all blankets needed for any trip. We have found new renters to appreciate the added items to the RV Rental. Thank you for allowing us to host you and your comments! Have a great season!
Tim T.
2June 2023
Bad experience! First of all, the beds are awful. The mattresses are very thin and feels like you're sleeping directly on the sheet of plywood underneath them. We had to stack the bunk bed mattresses on the queen the first night and still had to go to Wal-Mart to buy some foam toppers to make it bearable. Bring your own sheets and pillows, these were terrible. Forget about cooking. There are no pots and pans and only a few pieces of silverware. If you were able to cook, don't sit at the table. The base was broken and wobbled to much to eat without spilling everything. The shower faucet was broken. It spewed water out the side of the handle which if not angled correctly, will get the bathroom all wet. And lastly, I got a notice that I was being charged $145 from my security deposit due to black tank usage and cleaning. The only thing is, we stayed at a "full hookup site". So we should have been on their sewer. Even the campground said this charge doesn't sound right due to the sewer hookup. In short, don't waste your time with this camper. I hope the photos help.
Eli’s answer
Tim, thank you for your review. At the time of your rental we were very new to the platform, we are now a seasoned renter, and have new features. We hope you understand, we went through a learning curve at your time. We understand you didn't have the experienced we were looking for you to have. The policy was written out before the RV was delivered, any adjustment that needed to be made could have been done on site by the renter according to outdoorsy since the RV was left with you to keep up with and manage as part of your rental. We aim to provide a pleasant experience, reach our for any future rental and we will gladly give a 50% discounted on 1 night rental (just remind us of this comment). We do hope your travel season is going great, and of course, best of wishes these holidays.
4 Photos submitted by Tim T.
