The Blue Ridge Traveler: Cozy C-Class

This was a great experience. It was my first time using an RV. The host was great with communication,even sent me a how to video to help me with all the functions of the RV.The RV was clean came with pots,pans , some sheets and blankets although we used our own. The upholstery on the seats were worn,but the were still comfortable. There is a generator that we didn't use but I did start it up to make sure it worked. I would say only rent this vehicle if you will have electrical and water hook up like we did. The host makes it clear it is not for boondocking which will drain the battery. I would rent again in the future.

To Whom It May Concern, I am writing to express my deep disappointment and serious concerns regarding the RV rental my family and I recently booked through outdoorsy. From the very beginning, this experience was nothing short of a nightmare. The listing explicitly stated that 4 hours of generator usage per day were included, but once we began our 37-hour drive from Virginia to Colorado, we discovered the generator was completely nonfunctional. This left us with no air conditioning the entire way—an unacceptable situation made exponentially worse by the fact that we were traveling with my 80-year-old mother, who has dementia and relies on a walker for mobility. The RV itself was not cleaned properly, and we encountered significant safety and maintenance issues almost immediately. During a period of heavy rain, water began leaking through the exhaust vent above the bed located over the driver’s compartment, putting our belongings—and more importantly, our health and safety—at risk. Shortly after arriving in Colorado, the check engine light came on, and I was told a repairman would come to our campground to assess and address the issues. That never happened. Instead, you, the owner informed me that the RV would not be repaired until after we returned from our trip. This is not only inconvenient, it’s grossly irresponsible and left us feeling stranded and ignored. We put our trust in Outdoorsy and you, to provide a safe and reliable RV for our travels, and that trust was entirely broken. I am demanding a full refund for this rental and expect that immediate disciplinary action be taken. Furthermore, I urge Outdoorsy to re-evaluate your inspection protocols and safety measures to prevent another family from enduring something like this. This was not a minor inconvenience—it was the worst travel experience of my life and a direct threat to the health and safety of my family. I would also like to add that the license plates on the rv were EXPIRED! Something that would have cost me a ticket in the very least.

Laura was super communicative throughout our rental experience and answered any questions we had in a timely manner. Every step of the trip went very smoothly with a clear, helpful video to guide us through setup, pumping/dumping the tanks, usage of the power hookup, and more. The RV had the perfect amount of space for 8 of us to relax after a long hot day at a music festival too. We hope to rent again next year and appreciated having a home away from home.

Had an amazing trip in this RV. Very comfortable. Laura was very accommodating and had great communication!

The RV had a few issues upon pick up, but nothing that we couldn't work through. The fuel tank was not actually full and the fresh water hose was missing. The black tank sensor also had a problem and was reading 2/3 full for our entire trip. We also had to find an online walk through video as no one was available to show the RV at pick up and the video that Laura sent really covered boondocking, not a traditional set up. If it weren't out first rental, we probably would have been fine, but we were a little concerned not knowing much going in.