What a STELLAr experience!!This was my 3rd time renting an RV through Outdoorsy and staying in the Smokys, but Lisa and Chuck have made this my best rental experience yet.Before the trip, their communication was amazing. I had so many questions about the RV itself, the logistics of delivery, possible date changes - and Lisa was incredibly patient and answered all my questions thoroughly. Good communication before the trip is important, as we opted for delivery to our campsite the Smokys - where there is no cell signal and everything must be coordinated ahead of time. Delivery was painless and they had everything all set up when we arrived.The RV itself was impeccable. So clean and tidy. It's very new, which means all the systems are in perfect working order and you're way less likely to have a mechanical issue on your trip. Everything just…works. I've rented older RV's before and I've had some mechanical/technical issues, but not with Stella! It has all the up-to-date amenities (big flatscreen tv's, usb charging ports, DC-powered lighting, etc) and sleek modern finishes (tile backsplash, dark wood cabinetry). It really feels like home.WOW was this thing stocked up. They really do provide everything. Some "consumables" of note were: K-cups and everything else for coffee, stuff for smores, basic spices for cooking, fire starters, aluminum foil and zip-lock bags, paper plates and plastic silverware, dish and hand soap, cleaning products. There were also extra sheets and pillows, plenty of towels, tons of flashlights conveniently stashed around the RV, grilling utensils, bocce ball and corn hole, a folding table, folding canopy, tablecloth for the picnic table. You name it, Stella's got it!Really couldn't have asked for a better experience :)