Rv Rentals Way of Life's '21 38' Passport w/ Bunkhouse (7 Beds/Sleeps 12)

21 review
Travel trailerHemet, CA
Sleeps 12
38 ft. long
Offers delivery

Get your stamp in this amazing "Passport". To us customer service is number one and we take pride in earning your satisfaction and repeat business. All amenities are in tested working condition.Fast responses. Shoot us a message and you will be shocked at how fast we reply!Key Features:
- Back room bunk house. 4 full size beds. Door. TV.
Sleeping Situation (rated to sleep 12):
- Private Queen Bed (2 adults)
- 4 Full Bed Bunks (2 adults)
- Convertible Dinette (1 adult / 2 kids)
- Convertible Sofa (1 adult)
Included:
- TWO Smart TV's
- Radio
- Broom & Dustpan
- Toilet Paper
- 1 Trash Bag (recommended to bring more)
- 1 Paper Towel Roll (recommended to bring more)
- First Aid Kit
Not Included:
- Pillows & Bedding
- Towels
- Generator available for rent

Features

2021 Keystone RV Passport GT
  • Sleeps 12
  • Gross weight: 9,640 lbs

Amenities


    Meet your host, Rv Rentals Way Of Life

    Member since 2021

    Rv Rentals Way of Life is a family owned small business specializing in Travel Trailers.

    Usually answers in less than 24 hours


    Rules and policies

    • Not pet friendly
    • No music festivals
    • No tailgating
    • No smoking
    • Unlimited mileage
    • Unlimited generator hours
    24/7 roadside assistance
    Learn more about Roadside Assistance

    Roadside assistance on every rental, plus help planning your trip or operating the RV.

    Learn more about Roadside Assistance

    Add-ons

    Enhance your trip with these add-ons. Available at checkout.

    Dry Camping Cleaning
    Select for Beach or Desert Trips
    $84.50
    /each
    Extra Propane
    Extra Propane- tanks must be returned
    $54.08
    /each
    Generator Rental
    30A 3-prong -120V-3600Wts - First tank of gas included
    $30.42
    /per day

    Availability and rates

    MTWTFSS
    MTWTFSS

    There’s a 2 night minimum stay

    Discounts
    • Weekly (7+ nights): 5% off nightly rate
    • Monthly (28+ nights): 10% off nightly rate
    Fees
    • Security deposit: $845.00 (refundable)
    • Prep fee: $236.60. Includes 2 hours of cleaning upon return and dumping the waste tanks.
    Rv Rentals Way of Life's '21 38' Passport w/ Bunkhouse (7 Beds/Sleeps 12)

    Dates




    Reviews

    (2)
    5
    100 %

    Communication

    5

    Guest photos

    Christina S.

    November 20232

    We booked the most expensive RV available by this host back in May 2023 for a thanksgiving week (8 nights) trip in the Mojave Desert. We were traveling from Oregon to California to spend time with friends and family and would be traveling with our two daughters. All of this was made abundantly clear to the host and that we would be dry camping in the winter for 8 nights. Because we were driving down (16+ hours) we had family that would be meeting them at the entrance to the camp ground to guide them to campsite. Originally discussed meeting at 3 pm. Then the day before it was around 4. Turned out to be just before 5 when it was dark and we were already there. No biggy, but makes it hard to do a proper walk around. We probably would have noticed that all our fresh water was leaking out due to a crack under the RV that they knew about, thought they had patched but didn’t apparently. The RV was not properly cleaned, the bathroom was kind of gross. Night two we woke up freezing. And I mean seeing our breath freezing. Come to find out the batteries would not hold a charge. When the husband went out to start the generator it wouldn’t start. It was out of oil. Thankfully someone in the party had oil to fill it. That’s when we found the leak and realized we were almost out of water and made contact with the owners. They said “oh yeah. There was a crack and I thought we fixed. It must have opened back up” and that was it. Not let me see if I can get someone out there. Nothing. We still had 7 more days left and no water! We were lucky enough to have someone with an extra water tank that filled up our water at 7 pm that night. By 10 am the next morning we were out of water again. And we spent another night freezing. That is when my husband called again and told them to just pick up the trailer. We would figure something else out. They didn’t want to do that. Instead they said they would give our trailer to another customer with the offer that it was an upgrade and give her a free night, and bring us out the one she had rented. It was smaller but had solar so we shouldn’t have the battery issues. What?!? No refund on the price difference, nothing. Oh and… this one is listed at $150/night with a 5% discount if you book 7 or more nights. We booked 8. They charged us $161.50/night??? Where’s that 5% discount or hell at least the $150/night? They said they would have the new trailer, that’s listed at $130/night but lucky us we get to pay $161.50/night, out to us that afternoon. It didn’t show up until almost 6 pm. And it had a leaky bathroom sink. So we still had water issues. It was cleaner, but we still had to fill the fresh water. We lost an entire day of riding waiting around with all our stuff sitting in the sand because we couldn’t get an actual ETA from them and left a day earlier than planned. I have request approximately $576 out of the $2600+ I paid to be refunded which I think is more than fair. The difference in the advertised price and what I was actually charged, the difference in price for the new trailer, refund on taxes for the price difference, refund for two days (one being without water and one having to wait around all day for them to show up with the new trailer). Not to mention what it cost to refill the fresh water twice. I have yet to hear back on wether or not they will give the refund. The RV was also in rougher shape than the pictures let on. The lining was peeling off the walls or ripped. And one of the windows was broken and covered with packing tape. The replacement RV, the bathroom door is impossible to close without serious force.

    Rv Rentals Way Of Life’s answer

    We do apologize for Christina and her family not having a good experience in the Passport. This is not the normal experience for our renters. Water usage, generator fuel usage and battery usage in between running the generator all have to be monitored while dry camping in freezing conditions. However we still went above and beyond to do a tailer swap for her and they still weren't satisfied. We tried our best.

    13 Photos submitted by Christina S.



    Location

    Hemet, California

    Exact location provided after booking


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