Dear Zach,thank you very much for providing this great vehicle to us which mastered all challenges. Also thanks for the great support you and your colleagues delivered to us.
We would like to provide you a more detailed feedback, so that you can improve further. Nevertheless we are very happy with our decision to rent the Tacoma.• Metal cutlery as plastic knives and forks are not a proper equipment for eating a steak
• Whisk was broken and was dumped by us. For us it seemed to be a weak part.
• Cheese grater is also weak and only works if you handle it with much care
• The build-up of the chairs is very time consuming – folding chairs would be a better option
• Pillows are missing
• The awning is very small. A tarp to span between the vehicle and some trees would be helpful
• The tents are very good, especially in the first week (cold and wet conditions) we have had many trouble that inside the tent everything (sleeping bags, etc.) was wet.
• The 2 metal bars to support the tent were not necessary.
• The build-up and folding of the tents is very time consuming. Roof top tents from James Baroud are much easier to handle.
• The 2 slide-outs are too big. Things con not be stored properly. It is highly recommend to have smaller storage units.
• The tilting fridge is somehow bad as the content can not be stored properly and is very high for small persons. At least for the lid of the fridge please find a solution to hold it open for some seconds, so that one person can take out / in stuff. We thought about a cable between the lid of the fridge and a hook on the trunk tailgate.
• A broom was missing which we bought and left in the vehicle.
• The BBQ was great. A brush for cleaning up the grill was bought and left in the vehicle.
• Can opener / bottle opener / cork screw is missing in the vehicle.
• The water tanks are not practicable. Firstly they are self-opening while driving as the boxes on top have contact, secondly the tanks are built in and you need to take out the ladders and boxes before you get access to the water tank. During the day this is somehow too complicated.
• A small guide for the thing in the car like t solar shower, …. would be helpful. Despite Patrick was explaining us very much in detail it is hard to remember everything.
• The ladders should be fixed rigidly to the roof top tents, so that you do not need to store them in the vehicle while driving.
• The zipper of one sleeping bag is broken and need to be checked.
• A lot of please admired the vehicle but they did not believe that such a vehicle is a rented vehicle. We recommend to add some advertisement sticker like “rent me” and QR code to the vehicle.
• Provide your guests a last small gift which remembers them on their trip with your vehicle (e.g. bottle opener in the size of a credit card with business card infos).If you have any questions to our feedback, please do not hesitate to contact us.Best regards Anja, Markus and Marcel