Exceptional service - above and beyond expectations! Cannot thank Chip enough. Thankfully he had the experience and forethought to check the site before delivery. As a previous pop-up owner, I just assumed it would fit. When Chip discovered his RV was too long for the site we had booked, he went ahead and contacted the park office and arranged for an alternate site and was en route to set it up before I even read the email informing me of my mistake! Not only was his RV exactly what we wanted, it was in great condition and had literally everything we needed for a perfect long weekend camping with family and friends. Amongst our large group of seasoned campers, all commented on the amenities included, the condition, the detailed operation directions we got, and most importantly the thoughtful service Chip provided. Saved the weekend for us at a very busy campsite the weekend before a holiday! There's talk of doing this again next year - and we will definitely book Mallard Memories with Chip again!

Couldn’t have been better.

Chip was very responsive with questions ahead of the reservation. He was there to set everything up on time and walked us through everything including being patient with us asking questions as we are exploring the potential of purchasing an RV. Everything was clean and easy. We had an issue unrelated to the RV with the campground power breaker during our trip and he responded quicky to help us troubleshoot until the campground was able to fix. Would rent again if staying in his delivery area.