Physical valid drivers license is required at time of pick up. No copies, photos, or other forms of ID will be accepted. If you need to reschedule your pick up time due to an issue with your driver license, it is subject to availability and you may encounter major delays, please be prepared as a $50.00 rescheduling fee will apply. There is no refunds should you not be able to start your reservation. California Vehicle Code Section 12951 VC requires a valid driver license in your possession while operating a motor vehicle.Pertaining to RV's- Be prepared for manditory orientation on the operation of the RV. We want your experience to be enjoyable, knowing how to operate the RV is an important part of that, please silence your phone during orientation. In the unlikely event of a break down or repair, all event's shall be done with owners approval, leaving RV behind or getting unapproved repairs or work done will not be covered and renter will be responsible for recovery and repairs. Please refer to the operation guide that will be provided at pick up. Send a message if you need further assistance. Owner provides no provision for trip disruption reimbursment. Auto Level- This feature is to be used on a level concrete pad only. USE AT YOUR OWN RISK. NO OWNER SUPPORT PROVIDED SHOULD THE SYSTEM FAIL. Improper use will result in the unit being disabled. Renter will be responsible for an RV tech for any repair. An admin fee of $250 shall be assessed per occurrence of damage that includes but not limited to, paint and body shop, RV dealer for interior, tire shop, and chassis dealer. An admin fee of $35 shall be assessed per toll bill needing to be paid, tickets and or fines are $100. Return requirements are as follows, fresh water, propane and fuel returned full. Black and gray tank emptied and flushed so that gauge reads empty. All of these return requirements can be bypassed for a fee per requirement, see add on's for pricing. No excess idling, this can cause damage. Delivery-Includes 1 hour upon arrival at the location or gathering point, after an hour a fee of $75.00 per hour on the hour will be billed. This applies to all time related including by not limited to wait times entering and exiting facility or event. Customer is responsible for all return requirements. The ideal speed in a motorhome is up to 63 MPH, and should not be driven over 65 MPH. Pet Fee is $250, smoking is $500. Return cleaning will be charged upon return, the fee of $199 does not include, or limited to the following items, trash removal, spills, dirty dishes, mud, sand, heavy sand etc. This fee does not apply to bookings made directly at americanarvrentals.com only Outdoorsy bookings. Renter is responsible for cleaning of spills or removal of any substance that can stain surfaces. Glitter removal fee is $149. Pick up and drop off shall be scheduled 24 hours in advance. Scheduled pick up and drop off is between 8AM and 3PM, after 3PM a late fee of $50 an hour on the hour will apply, after 5PM the unit will need to be returned the following day and your reservation will be extended and late fee will apply. Rental is based on a 24 hour rental period starting at pick up, each additional hour is $25 an hour, billed on the hour per hour. Included mileage and generator hours is per paid night, not per day. Susie the travel trailer specific- Max speed is 60 MPH. You will need access to electricity or a generator with no location specific curfews on generator use. The fridge is 12 volt and will only last on average 4 hours off the battery in a travel trailer, this does not apply to motorhomes- always monitor battery level. Propane tank is to be refilled, not exchanged.The following rules only apply to the Burning Man event: This event is not covered by insurance, you will need to provide a full coverage insurance retainer. It is required that in addition to the normal return requirements, RV is to be washed at a truck stop truck wash or a fee of $250 will be assessed. While at the event auto level and awnings are not allowed to be used. When delivering or picking up unit at location if you are late to scheduled time a waiting fee of $100 per hour on the hour every hour will apply. This fee schedule also applies if at return when unit is being picked up and unit is in need of immediate repair incurred for all days the repair takes to be completed along with a daily per diem of $250 per night. On delivery Mileage starts from domicile and ends at domicile, meaning mileage driven from transporter and mileage you incur are all counted against the rental period. Delivery outside hours of operation (0800-1700) or where a layover is required will be charged per diem $250. Layover is required when traveling over 250 miles one way. By agreeing to these terms you authorize Outdoorsy or Americana RV to charge your credit card on file. The cleaning fee for this event is $2500.00 and will be charged upon return, if you book direct this fee is $1500.00
Roadside assistance on every rental, plus help planning your trip or operating the RV.
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