Owner Banner

About Melissa Gaxiola

Welcome to Bueno RVs!! Thank you so much for your interest in our RVs. Now I am sure the first question you are thinking is why the name Bueno? Well let me tell ya, Bueno is our family name and when Bueno is your last name you kind of use it for everything, especially for our family owned business. :) My brother, Kevin, and I along with our wives, Melissa and Ashley, help communicate and coordinate all of our RV bookings in order to provide the greatest experience for your next adventure! Ashley and I had our first kid in January 2020 and her name is Ella! 10 months later in October, Kevin and Melissa had their first kid and we can’t wait to take our little ones out camping! The Bueno family is getting larger and larger and we couldn’t be more excited. All of us grew up camping and it taught us a lot about the meaning of family and excluding this year of course, you’ll find about 100 Buenos camping out at Russian River every single Memorial Day and Labor Day. We’ve even had a Bueno wedding there!! To say our family enjoys camping is an understatement and no matter where your next adventure takes you, we hope you will think of Bueno RVs to be the host. :) Kenny, Kevin, Melissa, & Ashley

4.5
Outdoorsy memberHost since June 2020

Communication
4.9

26% response rate

Memories made on trips with Melissa Gaxiola's RVs


Mordechai R.

5September 2023

Amazing experience.
Great hosts.
Couldn't ask More.

Xun W.

0August 2023

Melissa Gaxiola canceled the booking 2 days before departure. This is an automated posting.

Bryan F.

1January 2023

Kevin G.

5May 2022

Great RV experience! Everything was perfect. Had a little trouble with the generator fuse box but eventually we managed to get it to work. 10/10 would recommend.

Michael G.

5September 2021

Vanessa S.

5September 2021

Had a great time with the RV. Appreciated the opportunity to change arrival and drop-off times. Everything worked and drove smoothly. The Bueno Family had great communication and answered all my questions promptly. Will definitely be renting again next year!

Daniel C.

5September 2021

Great RV, everything works perfect!
Super easy to operate and drive.
Comes with a tutorial video that covers everything you need to know.

Judy O.

3August 2021

Our experience with the Bueno RV was very mixed. The Bueno family were very nice, very personable people. They explained everything in detail in a nice little video they created to streamline the check-in process. Don’t forget to look at that before-hand like I did.
They were very accommodating to us as we arrived late coming from San Diego. The RV itself was a bit different than we had expected. The arm of the swivel chair in the back was tattered and torn which was a bit concerning, and one of the cabinet doors was falling off it’s hinges. There was a lingering smell of gas from the propane tank that Kenny assured us would go away, but unfortunately it never did, for the entire trip. We were also disappointed by the fact that the RV did not come with any basic necessities like, sheets (even a fitted alone would have been great), plates, cups, pots, pans, etc.. As a vacation rental host I know what can be done on the cheap to provide great service without breaking the bank. I understand they may not want to clean other people’s mess, but a trip to the dollar store to stock up on a few plates, utensils and other basics would help. Spending just a few extra dollars to make guests who are paying hundreds to rent the RV happy would not be much of a burden, more of a blessing. We had this lovely stove and no way to cook with it and a nice table but couldn’t eat at it until we went out and bought some disposable bowls. Since we were coming from San Diego we did not have room in the car to bring all of our kitchenware so this was a downside for us. It did, on the other hand, come with a roll of toilet paper. Phew! And he let us know where we could get more if we ran out. Considering how much we paid we felt it was a bit pricey for what we got (and didn’t get). Not to mention the amount of gas the RV took. After only using half the tank it cost us nearly $70 which should not have been surprising given its age. This was a good lesson for us and we all agreed that RV’s are not for us. Upon our return of the RV I was informed that there would be a $75 cleaning fee that was stated deep within the listing, not in an obvious spot. We felt this was a bit steep for a less than 100 sf space, without kitchenware to clean. Overall the RV did the most important job, which was giving us a place to sleep and camp. Since we were unable to utilize it to it’s full potential the choice was not optimal. It would be better suited for somebody local to San Jose that has easy access to their own necessities.

Melissa’s answer

Dear future renters, please take this review with a grain of salt. It was very alarming to us that the propane smell did not go away for their 2 day trip so as soon as we got the RV back, we took it straight to our repair shop. They ended up finding one of the hoses to not be fully tightened and have since fixed it.

Vivek S.

5August 2021

My prior RV booking got cancelled one day before our trip and I found this RV and sent a request to book it. I am so happy we got the RV. This was our first RV trip and The Bueno Family RVs made it a memorable occasion for me and my family. The RV was very clean and comfortable and all the appliances, air conditioning etc worked great. Kevin and Kenny were very helpful and answered all my questions. The walkthrough video was super helpful in getting acquainted with the RV. I highly recommend The Bueno Family RVs for your first (or next) RV trip!

Savannah D.

5August 2021

We absolutely loved our trip! This was our first time using Outdoorsy and our first time RV camping. The RV was great, and the Bueno family is so accommodating! They let us add a day to our trip at the last minute, they were so responsive over messages, and they let us return it a bit later than expected. This could easily have been a disaster trip --because of the fires in Oregon and Tahoe, our plans were foiled... twice. Not having to worry about the RV itself, and having an easy pickup and drop off experience was so great. The RV was spacious enough for me, my sister, my sister's fiance, our two pitties and a cockapoo! The video they sent to prepare us was great because we could reference it if we forgot how to do something. Everything was as advertised. Just highly recommend overall!

Bolthar G.

5July 2021

Great experience. Great communication. Accommodating. No complaints really.

Giridhar R.

5July 2021

The actual RV that I had booked for this trip was not available at the last minute since it had to undergo some repair. Bueno RV handled it smoothly, left me messages and communicated about replacing it with another option which worked well. The RV was clean and everything worked well. Phone support was quick and I would recommend Bueno to anyone who wants to rent an RV.

1 Photo submitted by Giridhar R.

Zelykha K.

5July 2021

I first want to say how friendly they are. They was responsive, friendly and helpful. The RV itself was nicely appointed and very comfortable. Great experience! verything is top notch and modern. USB ports make charging your devices seamless. Beds were very comfortable. Great rental and will definitely be renting this camper in the future.