This was our first time using outdoorsy, and we were a bit nervous. Owners were very kind, helpful and put us at ease. The RV was stocked with everything that you could need or want while camping. It was very spacious, well taken care of, and I would consider this a top of the line RV. It has all the bells and whistles, and we received MANY compliments on the RV while at the campground. We had other family members nearby who rented other RVs from Outdoorsy and in comparison, it blew theirs out of the water, and cost less. Would absolutely recommend this RV to first time renters or experienced.