We rented this camper/van for a 4 night visit to Moab, UT, from our location here in CO. We were pleasantly surprised to see that it is practically brand new and spotless. The owners, Adam and Jaycee were extremely helpful and Adam communicated with us before the trip regarding our destination which would be a warm enough place that the van could be de-winterized, with water in the tank for use in the sink and bathroom. Moab was a perfect choice for April. The van was so easy to drive and visibility was not a problem. It handled extremely well through the Rockies, even with some blowing snow and ice through the passes. Our favorite thing about this RV was how easy it was to drive, maneuver into parking spots (regular sized spaces) and the ease of take down and set up. This worked well for us coming and going from our campsite to the National Parks. We used the site's electricity and water, so did not need to use the generator (although it worked well) or water pump. We were also pleasantly surprised at the comfort of the pull- out bed. In past experiences with camping, waking up with a sore back was a major downside, but this mattress really was a good quality. Size-wize, it's basically a full size, and we found that bringing our own bedding created a better combined sleeping area for us, with the sleeping bags as blankets. Since we are very inexperienced at camping or RVing, we were not used to how tight the space in the back of the van can feel. The first night it felt like so much work to move everything from one side of the van to the other, in order to pull out the bed. Once the bed is pulled out, there is no floor space, so access to the bathroom is to scoot across the bed. By the second night, we had more of a system for storing things ( Adam told us, "it's like a puzzle") like privacy drapes, cushions and bedding, and it was much less of a chore. The teamwork of moving things back and forth actually became one of the things that we enjoyed the most by the end of the trip. We only used the toilet in the bathroom, and that was super easy. There is a cartridge shaped like a suitcase that is the "black tank" from the toilet, and it was easy to empty into the dump site at the end of our stay. The "gray tank" was also very easy to empty. Other positives were the size of the refrigerator/freezer and how cold it kept everything (better than our beverage fridge at home!) and the bike rack, which was also easy to use. It kept our bikes secure and was a good height for getting them on and off. Adam also has a very organized system for instructions for the various systems in the van with short videos on an Ipad as well as a binder for reminders on how to start things like the water heater, generator and even how to restack the camping pots and pans into one stack. Since it's a lot to take in and remember on the initial walk-through, we found the videos very helpful as reminders on all the How-to's of using a camper/van. The negatives of the experience had to do with some malfunctions of some of the propane systems. The stovetop did not work during our trip, although it had when Adam checked it the day before. He was extremely helpful and answered our texts about it right away, and offered tech support as well as his time to help problem solve. However, we decided to just not use the stove rather than spend the time trying to resolve the issue, as we only had a few days to do our adventuring! Adam had offered us the extra storage attachment for the back of the van, but we did not use it. Because there is so little storage in the van (for clothes, for example), I would probably use it next time. All in all, this is a great RV, and being so new, I think there may be a few kinks to work out, as with the stovetop. The owners were wonderful to work with and communicated extremely well throughout the process. I highly recommend this rental!
6 Photos submitted by Susan W.