About Basecamp RV Rentals LLC
Welcome, We are a family owned business specializing in RV rentals throughout the northern California area.
11 RVs available to rent
Memories made on trips with Basecamp RV Rentals LLC's RVs
5 Photos submitted by Derek F.
1 Photo submitted by Nancy G.
Car did a great job towing our trailer
1 Photo submitted by Joshua M.
1 Photo submitted by Emily M.
Thank you for you suggestions and review.
If you recall I mentioned that if it is a manufacturer issue we will be responsible for it and if it was operator error then you would be responsible. As we still don’t know what causes this issue and the technician said they can diagnose the problem until the new batteries arrive. We ask if you can just give us one more day to get a final diagnosed and inspection of the van to determine the cause and resolution. We apologize for the wait and the inconvenience and we do want to make things right with you.
When we spoke when you first had this issues we tried troubleshooting the normal power outage issues but this electrical issues was beyond our knowledge, it was not a normal malfunction. Not even the RV technician know as of yet what cost this. The battery was damaged and disfigured.
Even without knowing he cause of the malfunction, I offered to pay for the replacement of the batteries so there was no delay on your trip after roadside assistance said the chassis batteries where broken if you recall. Thank you for your patience.
5 Photos submitted by Stephanie S.