About William Mata

Very comfortable. We had what we needed for our Camping Trip. Lots of storage.

Trailer was easy to pick up, good value. However a couple things needed to be fixed. Owner said he would fix them and it wasn't a problem for us (soft floor in spots, 1 window that wouldn't open). There was some dog hair in the trailer when we picked it up but otherwise was clean. We did not have pets. It worked very well for our family of 5. Just a note - this is a bare trailer. It does not come with any linens or cutlery or pots and pans etc. We had to bring everything along. No issues dealing with the owner. Easy to communicate with and quick to respond.

Excellent as always. Looking forward to our next rental with William.

The trailer was perfect for our needs. 3 adults and 1 child.
William was very helpful and gave us a run down of everything as this was only our second time using a trailer. We will rent through William again.

I would like to say first that William went way beyond in helping us He was a pleasure to deal with very accommodating He was professional and things went smooth with out a hitch. The trailer was very clean and had what we needed for our function. This being our first time with Outdoosy it will not be our last.

William Mata canceled the booking 5 days before departure. This is an automated posting.

Good

This trailer was perfect for our small family. It was so clean and well kept. William was so easy to deal with and he was so thorough when going through all the details of the trailer. I highly recommend this rental.

The camper was great! just the right size for my purpose. William was very responsive to my questions.

The trailer was beautifully maintained, and William was very informative and super helpful. We would definitely rent from him again!

Overall we are appalled with our experience with this owner. The RV itself was nice however since ending the trip the owner has put forward charges against our credit card claiming we left the trailer “filthy”. Further, when the trailer was delivered, the generator (which we paid $75 for) had no gas in it. We were told very flippantly by the owner to “just drive into town to get some” (town was over 30 minutes away). Please be aware of this owner when booking. He also apparently owns his own business renting RVs. I have attached pictures below about how we left the trailer which he claims was filthy. HE IS NOT FOLLOWING COVID PROTOCOLS by bleaching the trailer as he claims. He advised us the trailers are bleached after each use and then proceeded to fraudulently charge $100 to our credit card for “cleaning fees”.

Had an great experience with this RV! William was a pleasure to work with! He was extremely accommodating and ensured we were comfortable with all aspects of the rental before we departed. The RV is in great shape and is perfect for a small family. Highly recommend!

This was a fabulous experience for our first time renting on Outdoorsy. William was extremely thorough. He made sure we were capable of handling the trailer and it was clear that he ensured we fully understood how all of the equipment worked. Renter was timely and accommodating to our requests to meet. Very professional and punctual.