We are proud to partner with Liberty Mutual, Lloyd's of London, Aviva and Generali to protect the safety of our renters and owners worldwide.
Any renters traveling in Australia (international or Australia based) as well as Australia based owners can rely on CGU for protection. CGU supports our mission of providing high-quality insurance products and services to meet the needs of the Outdoorsy community. We chose to work with CGU because they operate in a manner consistent with our values and principles.
Unfortunately, mishaps occasionally happen out on the road. Rest assured though, we have you covered. Here are some of the incidents covered by insurance:
Outdoorsy offers insurance protection for any kind of RV or motorhome across Class A, B, and C motorhomes, fifth wheel and conventional travel trailers, Airstream trailers, trucks, campers, toy haulers, pop-up trailers, and other specialty and custom RVs.
All insurance in Australia is offered through our partnership with CGU. As an owner, you’re covered with best in class liability insurance protection.
You can select the protection package that’s right for your trip. Each plan has varying physical and liability protection. All insurance in Australia is provided by our partner CGU.
What’s the application process for getting insured?
Are international renters covered?
What do I need to know about roadside assistance?
Read more about the latest on our insurance protections here.
Outdoorsy offers quick and efficient support both through our online claim center and over the phone. Our Customer Support team is available via email, phone, on-site chat, and tweets for any inquiries about the company’s products and services. Our Customer Service team is dedicated to helping our community have the best travel experience possible. We are friendly, responsive, and always ready to help!
Call us at +61 (1800) 319447 Mon - Sun, 24 hours a day
Chat with us on Outdoorsy.com Mon - Sun, 24 hours a day
Email us at [email protected]
Contact us via your profile https://www.outdoorsy.com/dashboard
Email us at [email protected] (we reply generally the same day)
Our Customer Service and Claims Representatives are located in Round Rock, Texas, Los Angeles, California, Vancouver, British Columbia and Quebec, Canada.