The Best Insurance Protection
We're backed by one of the world's best insurance companies
We are proud to partner with Liberty Mutual, Lloyd's of London, Aviva and Generali to protect the safety of our renters and owners worldwide.
Any renters traveling in Australia (international or Australia based) as well as Australia based owners can rely on CGU for protection. CGU supports our mission of providing high-quality insurance products and services to meet the needs of the Outdoorsy community. We chose to work with CGU because they operate in a manner consistent with our values and principles.
- Behave with integrity
- Deliver an exceptional customer experience
- Continuously improve and innovate.
- Execute thoroughly and seek excellence.
Unfortunately, mishaps occasionally happen out on the road. Rest assured though, we have you covered. Here are some of the incidents covered by insurance:
We’ve raised the bar when it comes to trust and safety
If your vehicle is listed in or you are traveling in Australia:
- Loss or damage to your vehicle up to $150,000 per event
- Transport of Renters after Loss or Damage
- Towing and transport of vehicle in the event of a breakdown
- Legal liability for damage, injury, or death up to $35,000,000 per event
- Tire and windshield coverage
If your vehicle is listed in or you are traveling in the US:
If your vehicle is listed in or you are traveling in Canada:
We protect owners with coverage for everything–from Class A motorhomes to pop-up campers
Outdoorsy offers insurance protection for any kind of RV or motorhome across Class A, B, and C motorhomes, fifth wheel and conventional travel trailers, Airstream trailers, trucks, campers, toy haulers, pop-up trailers, and other specialty and custom RVs.
All insurance in Australia is offered through our partnership with CGU. As an owner, you’re covered with best in class liability insurance protection.
Learn More:
How do I file a claim?
What are my coverage limits?
Are international renters covered?
What do I need to know about roadside assistance?
Read the latest on our insurance protections here.
Travelers pick the insurance coverage that’s right for them
You can select the protection package that’s right for your trip. Each plan has varying physical and liability protection. All insurance in Australia is provided by our partner CGU.
Learn More:
What’s the application process for getting insured?
Are international renters covered?
What do I need to know about roadside assistance?
Read more about the latest on our insurance protections here.
Speak to our 24/7 Customer Support team-Real people, here to help
Outdoorsy offers quick and efficient support both through our online claim center and over the phone. Our Customer Support team is available via email, phone, on-site chat, and tweets for any inquiries about the company’s products and services. Our Customer Service team is dedicated to helping our community have the best travel experience possible. We are friendly, responsive, and always ready to help!
Customer Service
Call us at +61 (1800) 319447 Mon - Sun, 24 hours a day
Chat with us on Outdoorsy.com Mon - Sun, 24 hours a day
Email us at support@outdoorsy.com
Claims Reporting
Contact us via your profile https://www.outdoorsy.com/dashboard
Email us at claims@outdoorsy.com (we reply generally the same day)
Our Locations
Our Customer Service and Claims Representatives are located in Round Rock, Texas, Los Angeles, California, Vancouver, British Columbia and Quebec, Canada.
