3 reviews
(3.7)Nick S.
5September 2025
David was easy to work with and the rv was everything we needed. Great experience! Thanks!
Adriana L.
3September 2025
The owner was very nice and helpful.
We could not get the AC or heater to run with the generator we rented along with the RV, it worked when we picked up and dropped off with the land power line just not with the generator.
Many of the lights inside the RV were not working.
When we went to dump out the black and gray water tanks and removed the cap to connect the hose, sewage came out before we could even connect the hose and not even opening the valve yet, I am not sure if this was old sewage or the valve was faulty.
We could not get the AC or heater to run with the generator we rented along with the RV, it worked when we picked up and dropped off with the land power line just not with the generator.
Many of the lights inside the RV were not working.
When we went to dump out the black and gray water tanks and removed the cap to connect the hose, sewage came out before we could even connect the hose and not even opening the valve yet, I am not sure if this was old sewage or the valve was faulty.
David’s answer
The guest never called me for any issue with the AC/Heat. They were given my personal cell number in case there was an issue. I never heard from this guest until the return date informing they were cleaning the trailer at their home before returning it. It was then they told me they had issues but there was nothing I could do at that point to address the issue. When they returned it, the dump hose was was full of fecal matter that got on me & in the storage compartment that I billed them for cleaning & deducted an amount for the return of the genterator with remaining fuel since they received the generator with an empty tank. I later found that thay damaged one of the gray water valves but it was after the time I could claim it with Outdoorsy. It was discovered at the next rental when I was showing the new guest features if they had to dump gray water while there. The guest after them, Nick S. listed above had no such issues using the same generator. They did say they were new at this.
Eric A.
3August 2024