Reviews

10 reviews

(5)

Nikolaus S.

5September 2024

Jess was super easy to work with. Trailer mechanics and features were explained meticulously and efficiently. She was very prompt and thorough with all my questions prior to rental and I felt extremely well prepared for the journey and the use of the camper. The camper itself is remarkably spacious for it's size and would easily sleep 4 adults. All aspects of the trailer worked flawlessly during our trip, though we didn't have an opportunity to try out everything as we were off-grid. We would highly recommend renting from Jess and Jim!

Barry K.

5August 2024

This was our first time hauling a camper, and it went very smoothly thanks to Jess & Jim’s instructions. They made the towing & hookup process easy to understand. The camper was super clean and well-stocked with everything we needed! It was a very hot weekend and the air conditioner worked great. We especially enjoyed making pancakes for breakfast on the outdoor griddle. We ate all of our meals outside, as well, with the easy to use retractable awning, and provided table and chairs. Thanks for a great camping experience!

Roman S.

5October 2023

Perfect size for two people. Jess and Jim were extremely helpful with any questions that will arise on the way. I towed it with a Nissan frontier pro 4x and it was no problem. If I ever rent again it will be with them.

David D.

5October 2023

My children and I had a great time camping with the Ember. The camper was roomy, clean, and full of nice features. The boys loved the bunks! This was my first time towing a trailer and Jessica and Jim took extra time to show me how to operate the ember and make sure I had everything I needed. It was a great experience. We look forward to renting from Jess and Jim again!!!!

Jerry W.

5October 2023

Top notch service!! This amazing couple has a true passion to help others enjoy the rv experience!! They have thought of everything to supply so that you have the same comforts as you do at home! Think of it as a high class air bnb in a little house on wheels!
They will also teach you anything you need to know!

David M.

5September 2023

Jessica and Jim were great to work with. We trusted them immediately and had confidence in moving forward with the rental right away. We felt it was a great experience. The Ember towed wonderfully and accommodated our family get together for the weekend very well. There’s no question that I would, do it all over again for sure! Jessica made sure we were comfortable with everything and inspected the RV to make sure everything was ready to go. We have rented VRBO‘s that were less cared for and stocked (by a significant margin); this RV came with everything you could typically need. She had everything from coffee filters to spices and all the supplies to set up once at the campsite. Again the unit was in excellent condition and very clean.

3 Photos submitted by David M.

Jeremy F.

5September 2023

I recently had the pleasure of renting this RV from Jess and Jim and I couldn't be happier with the experience. From start to finish, this rental exceeded my expectations in every way.The amenities provided were outstanding. The RV was fully equipped with everything we needed for a comfortable and convenient vacation. What truly set this rental apart was the exceptional communication from the owners. They were prompt and attentive before, during, and even after our rental period. Any questions or concerns we had were addressed promptly, which gave us peace of mind throughout our trip. Their dedication to ensuring our experience was smooth and enjoyable was truly appreciated.

Michael B.

5August 2023

Rating: ★★★★★ (5/5)Right from our initial interaction, it was evident that this rental was tailor-made for our needs. The Heroes Next Door team required a reliable trailer that could handle the demanding journey, and the owner's initial instructions and assurances put us at ease. Jessica, the owner, went above and beyond to ensure that the trailer was perfectly fitted to our truck and took the time to provide us with a comprehensive orientation on how to operate all its components. Her attention to detail and dedication to ensuring our comfort throughout the trip truly set this experience apart.In conclusion, I can confidently say that this trailer rental experience with Outdoorys.com and Jessica was nothing short of exceptional. The combination of a reliable, well-equipped trailer and Jessica's unwavering dedication to ensuring our comfort and safety resulted in a journey that surpassed our expectations. For any future adventures, Heroes Next Door will undoubtedly turn to Outdoorys.com again. If you're looking for a seamless, comfortable, and stress-free trailer rental experience, look no further. Highly recommended THIS trailer from Jessica!

Jessica and Jim’s answer

Thank you for such much for your kind words. I’m so glad your trip went well and that our camper was exactly what you needed.

Josh P.

5August 2023

This was a great trip in a great camper! The Ember tows like a dream and it's the perfect size for any campground. The Heales explained all the parts of the camper and it is stocked with everything you need and then some. I had a question while we were on the trip and Jessica responded right away. Thanks for the awesome rental experience!

Jessica and Jim’s answer

Thank you! We are so happy you had a wonderful time and enjoyed our camper! You were great to work with as well!

1 Photo submitted by Josh P.

Axel C.

5August 2023

As our first time experience in terms of RV camping, Jessica and Jim were amazing! They coached us every step of the way, remained in constant communication and were simply generous with their time and attention. Since the campground was near their home, they even came on the last day to pick up the trailer so that we could start our journey home sooner. The trailer was also very comfortable for my husband and I. It included everything we needed to make our camping experience pleasant and hassle free.

Jessica and Jim’s answer

Thank you for the kind words!! We are so happy that you enjoyed your rental and we really enjoyed meeting you guys! Truly a great experience for all involved.

Tom P.

5July 2023