Reviews

35 reviews

(4.8)

Christopher K.

5August 2023

The hosts/owners were exemplary. They stepped up after our initial unit got cancelled by that host 10 minutes prior to delivery, and after two add’l units cancelled. Not only did the step up, they delivered the same night! They were very responsive to emails, and provided us with a very nice unit. I’d DEFINITELY recommend them, and would rent from them again.

Joe D.

5July 2023

Lourdes “Lulu” R.

5July 2023

Everything was as described. We struggled a bit with the mechanical awning and the generator but it was probably us as first time renters of an RV. Thank you again!

1 Photo submitted by Lourdes “Lulu” R.

Mai S.

5June 2023

This was our first outdoor camping trip. We had a great time with the family. The RV was a perfect size for us. Thank you for being so gracious.

Veronica’s answer

Thank you so much for booking with us! You guys were awesome and left everything nice and clean! We hope to rent to you in your future travels 🙏

2 Photos submitted by Mai S.

Samantha M.

5May 2023

We would like to express our sincere gratitude to Veronica, our host at Outdoorsy, for her exceptional hospitality and prompt communication throughout our travel trailer rental experience. From the moment we made our reservation, Veronica was quick to reply to our messages and addressed all of our questions with utmost efficiency and clarity.We cannot thank Veronica enough for her outstanding hosting skills during our travel trailer rental. Her quick replies, promptness, flexibility, and ease of communication were truly commendable. I highly recommend her as a host on Outdoorsy for anyone looking to rent a travel trailer, as she exemplifies the qualities that make a rental experience memorable and enjoyable. Once again, thank you, Veronica, for providing us with a fantastic travel trailer rental and exceptional service.

Veronica’s answer

Thank you SO SO MUCH for the kind words!
We strive to make everyones rental with us as best as we can 🙏 We look forward to seeing you and your husband in any future travels! Thank you guys again! You were awesome!

6 Photos submitted by Samantha M.

Keven G.

5May 2023

Veronica and her husband are the greatest people I’ve encountered when renting an Rv/trailer from. They are very easy to communicate with which is so great! The trailer we rented was accurately advertised, which was also a plus. They are just the best, you won’t regret renting from them. Easy pick up and drop off, making the trip so worthwhile.

Stefani H.

5April 2023

This is my second time renting with Veronica and we had a wonderful experience. Everything worked great and we had an awesome trip.

Donald W.

5March 2023

Ray H.

1March 2023

Terrible, I am an avid Rv ‘r and have rented numerous trailers. This is the second time I have rented a trailer with inadequate battery, the battery was three years old and would not hold a charge long enough to get through the night. I had to get up and charge the battery at 2 am and again at 6 am in the rain and mud. I advised the owners and told them if they had new double batteries they would not have this problem, that fell on deaf ears. They told me I should run they generator all night. I informed them the the proper etiquette when dry camping is no generators after 10:30, they said run their generator all night. I advised them I do not especially when camping in close quarters especially around friends and family. I had to use the oven to stay warm and I did not use any electricity all night except a night lite and the batteries still went dead over night. I cancelled my trip because I had guests coming and did not want them to have to camp under those conditions. We all had to forfeit our fees.

Veronica’s answer

RayRay, this review is 100% FALSE. We tried to accommodate you as BEST as we could!
To begin with, we offered our option of a MORE QUIET generator, which is our quiet inverter. I had mentioned that our general generator we provide FOR FREE would be a bit loud, you DENIED and said you’d be ok.
(We delivered with our general generator since you were dry camping in the middle of the desert in Barstow along with other dry campers)The heater, was your first complaint. We guided you step by step as to how to work it, and you found a way to act as if it “wasn’t working”. Videos, photos and texts to prove that we tried guiding you. This is out of our hands that you weren’t able to turn on thermostat even though we guided you as to how to do it. When we got to our trailer, first thing we did was turn on heater, and it was working just fine.We haven’t had any issues with this trailer, apparently up until your rental. And it all makes sense after you admitted to us that all of your past rentals have been “TERRIBLE” and have had to dispute most! This is obviously a habit of yours. You like to borrow peoples trailers and find any little thing to pick at so you can get your refunds. Which by the way, we also did. You forgot to mention how we still went out of our way to refund you for any inconvenience we may have caused. This is dishonest of you and not fair to us and other renters. We are an honest hardworking family. This is disappointing Ray.

Ty M.

5March 2023

Chris S.

5February 2023

Veronicas trailer was AMAZING! Everything was included. It was such a breeze to pick up. And they were so delightful to meet and chat! I will be renting every trailer my family needs from now on. Thanks again Veronica!

Veronica’s answer

Thank you Chris for renting with us!! You were awesome!! And easy to work with!
We hope to hear from you in the near future for any other rentals you may need!

1 Photo submitted by Chris S.

Anissa O.

5February 2023

Communication was amazing

Jimmie T.

5February 2023

Veronica and Luis are such a wonderful couple. They were very attentive and made sure to give us a proper walkthrough and point out the any issues the trailer had. Communication was amazing and made sure to bring up any concerns so that our experience would be an amazing one. This being out Friday RV rental a can honestly say that we will definitely come back to them for our RV rental needs 😊. Thank you so much Veronica and Luis.

Veronica’s answer

Thank you so much Jimmie and your family for renting from us! You guys were awesome people!! We hope to rent to you guys again in your future travels!!🙏

Bill B.

5February 2023

Veronica was great to deal with. Very helpful and honest people with great communication.

Veronica’s answer

Thank you Bill! It was a pleasure renting to you and your friend. You guys left our trailer in same conditions we dropped it off in! Great people and clean! Thank you guys again !

Keith E.

5February 2023

trailer was beautiful, very clean, completely stocked with almost everything you need! This family goes above and beyond to exceed expectations and make your trip comfortable! we will be renting from you again!! thank you!

Veronica’s answer

Thanks you guys!!! You were awesome renters!We try to make everyones stay with us as comfortable as possible when away from their home!
We hope to rent to you guys again in the future!

Keri R.

5February 2023

We had an excellent experience renting from Veronica with quick responses. They delivered and picked up for us with no hassle and relieved a great amount of stress for our vacation. Highly recommend!

Veronica’s answer

Thank you Keri! You and your husband were awesome! You guys left everything nice and tidy when we picked up! Were glad you enjoyed your time at KOH! We hope to rent to you guys in the future.