101 reviews
(4.8)
Melissa Y.
5May 2025
Beautiful RV in excellent condition. Perfect as a little extra guest house for a family visit, it was so fun for them to stay in a camper and had everything they needed - bedroom, kitchen, bathroom! Juan Carlos was an amazing host, so easy to work with and it’s clear he takes great care of it. Would definitely recommend and use again!
Madelyn S.
1April 2025
This was a ripoff! The platform was difficult to navigate. It booked the trailer when it wasn’t my intention. When I tried to cancel within 24 hours it said it was final and there were no refunds. The bunk beds had a one and a half inch thin foam pad on plywood that was impossible for an adult to sleep on and this was not disclosed. Then there were $442 of additional charges that were added on that were not disclosed before booking. I will never use Outdoorsy again and contest the charges.
Elize R.
5March 2025
Juan Carlos was very informative and a great host for our family get away. He was very responsive and helpful when I was looking for a trailer to accommodate our family’s needs for the weekend. There was plenty of room, and the RV was perfect to camp on the beach! He definitely lives up to his slogan, The Best in Town and he will set up and pick up which is so helpful when camping on the beach! We definitely will be back to rent again on our next family get away!!
Andrew C.
5February 2025
What a great value! This trailer comes with all the essentials. It was super clean inside and comfortable. Plenty of seating inside and everything worked perfectly. The best part was the customer service. Juan was very responsive and helpful. I will book this trailer again for our family trip.
Mary C.
5January 2025
Juan was very professional. Drop off time was at 3p, but he was already there and completed the set up by the time we arrived. The trailer was clean, comfortable and with nice amenities. I highly recommend him and will definitely use him again.
2 Photos submitted by Mary C.
Korrie H.
5January 2025
Great! Easy fast and helpful communication, by far the best trailer rental we've had on this app. Perfect size for our family of 6, well stocked, super clean, even better than the pictures.
Vanessa E.
5December 2024
Juan was very accommodating to our needs and was very quick to respond to my questions. The best part about his service was he came out to check on an issue we had and fixed it right away. I will definitely rent from him again when we visit CA again! He takes care of his trailer and exceeded our expectations. Highly recommend!
Nathan G.
5October 2024
This was our first time camping in a trailer and we will absolutely do it again- Juan Carlos was the BEST! The trailer was clean, comfortable and we couldn't believe how well it kept sound out- we all slept great! I would 10/10 recommend renting a trailer/RV from Juan Carlos- his communication and helpfulness was everything and his guidance and suggestions made our trip better than it would have been had we rented elsewhere. If you are camping with out hookups- ABSOLUTELY add on the generator, and regardless of hook-ups, add on the Blackstone- we may even buy a Blackstone after this trip because it was so awesome to cook on. We will 100% rent from Juan Carlos again. Highly recommended!
Kimberly C.
5September 2024
Juan Carlos was a wonderful host! Very detailed, quick to respond, friendly and informative. The RV was immaculate and he was punctual on the delivery. He had everything set up for us when we arrived and explained how to operate everything. We had an amazing time and we will definitely rent from him again in the future.
2 Photos submitted by Kimberly C.
Linda D.
5August 2024
Juan Carlos was excellent. He communicated immediately and helped me with the booking process. Delivered the trailer on time and covered everything with me. He was an excellent host highly recommend him if you’re looking for your next camping experience
David F.
5August 2024
Great experience. Juan was very helpful and professional. My first time renting an RV and he made it easy. He was also available immediately as I had another cancel on me earlier.
Ralph R.
5August 2024
Weekend trip to Ocean Dunes was a success thanks to this RV. Juan Carlos was an amazing host! He went above and beyond. Drop off was a breeze. On one day, it got really windy which caused the sand around the jacks to blow away, causing them to fall over. Juan Carlos was out on the dunes in less the 30 minutes, putting them back up. A second time the following day, the microwave became inoperable and again, Juan Carlos was back out on the dunes in less than 30 mins delivering a microwave even after I told him there was no need (since I felt bad that it was late, approx 11pm). And then proceeded to refill the fresh water tank while he was there. Both of my “issues” were out of Juan Carlos’ control but he fixed them almost immediately which is the most I’ve ever gotten from any host. The RV was clean, well stocked, easy to use, and 8 adults slept comfortably. Pick up was a breeze. Great experience! Will definitely rent this RV again!
1 Photo submitted by Ralph R.
Susie A.
5August 2024
We had such a good time using this RV from Juan Carlos and this was our first time using an RV from tents. He explained everything we needed to know upon drop off. We were so confident about any issues that we were able to help others at our campsite with there issues. He is very friendly and knowledgeable. We will definitely go with Juan for our next adventure!!
Jaime L.
5August 2024
Claudia H.
5July 2024
Juan Carlos was helpful, communicative, and easy to work with. The trailer was just as advertised and worked perfectly for our family.
Thuy-Ann L.
5July 2024
Great experience working with Juan and the Heritage Trailer. It was perfect for our family at Oceano Dunes and it met all our needs! Juan was extremely helpful as it was our first time RV camping at the dunes and made sure we had everything we needed for an enjoyable weekend. Juan went above and beyond to help us and Definitely recommend renting from Juan.