Reviews

16 reviews

(4.8)

Jenn V.

5December 2024

Teel L.

5August 2024

James D.

4May 2024

We enjoyed our first time renting a sprinter van. The weather turned cold and rainy, so we got a feel for living in the van. The bedding provided was intended for warmer weather so we slept a bit cold. We unfortunately couldn’t get the hot water heater to work, so showers were cold and quick. The convection stove worked great, but the little oven seemed to be broken. We tried it on several different outlets with no luck. The vehicle heater and windshield defroster had popped a breaker,
so we drove through a rainstorm with cold air trying to keep the windshield from fogging. Finally found where to reset the breaker and get the heat back the second day when the sun was back out. We are taking notes about various build out elements we like and what we would do differently, so it was an educational journey.

2 Photos submitted by James D.

Mary B.

5January 2024

I loved this beautiful van that Jennifer built out. Comfy bed. Everything worked great, wonderful communication! Easy pick up and drop off. Online videos explained everything before pick up. Would rent from again! Great experience! Now I want my own.

2 Photos submitted by Mary B.

Vicky W.

5October 2023

Great experience for first time van camper!Jennifer is very easy to communicate with, and prompt with answering all of my questions prior and during the trip. The van is very self sufficient (no hook ups needed for our three day trip) and beginner friendly for first time van campers! Our dog and us had a great time :)

3 Photos submitted by Vicky W.

Hastings W.

5September 2023

Gant K.

5August 2023

beautiful van!

Stefanie O.

3June 2023

We had a wonderful trip but not the best experience in terms of service or safety. The van made grinding noises for most of the trip when using the brakes. The suspension seemed maxed out with our gear and people and multiple times the van would (on its own) slam on the breaks because of swaying, which was very scary. The host also advertised that the van came with an oven/toaster and I had planned all my meals around this, but when she dropped it off and I asked where it was she told me she just took it out, no warning, no heads up, instead she told me to go buy one at walmart and give her the receipt when I returned and to make sure I paid in cash.

Jennifer’s answer

Stefanie,I'm sorry you feel that I was inhospitable as I thought we had a great interaction until you asked for money in exchange for the toaster oven and I wasn't able to give it to you. At the time, I was confused why there were so many requests for discounts. The first, when you requested to not be charged for mileage on a 3500 mile trip, the second to not be charged for early delivery and the third was especially confusing since you said you needed a toaster oven and I provided a solution to purchase one and be reimbursed, but you wanted the money instead. And the last, being another chance to request a mileage discount upon drop-off.Suspension was upgraded by a Certified Installer to account for the roughly 6.5k lbs in total of a 10k lbs limit. I was reassured by a Mercedes Technician, when we were having the van built, that these Sprinters are made to handle heavy pay loads. The slamming of the brakes is a feature of these vans due to their height (ABS) for your safety when driving in high winds or driving at excessive speeds. It is recommended to slow down and drive around 70mph. The weight is actually in your favor in that situation. I have been traveling in this van for almost three years and I only experienced it the first trip when I wasn't aware we were driving 80mph in a high winded area. I apologize for not warning you of this since your husband said he's familiar with driving large vehicles. I will communicate that in the future. I'm glad you had fun and everything worked as it should've. Please accept my apologies as I deeply cared about your enjoyment and safety.

Taylar S.

5June 2023

Jennifer was great! We had a blast with the van, easy pick up / drop off process. Jennifer was super helpful, the van was clean, and had everything we needed! Would rent again :) thank you!!!

5 Photos submitted by Taylar S.

Han H.

5May 2023

Best available! Pictures were spot on! Was able to do a whole weekend without any hookups needed. Extremely self sufficient rental! Amazing!

Matthew G.

5January 2023

Jennifer’s answer

❤️

Isabella D.

5November 2022

Absolutely amazing experience! This was the perfect van for me and my sisters’ roadtrip to Redwood National Park. It handles beautifully, the kitchenette is fabulous, and the bed is actually incredibly comfortable. Jennifer made the whole process incredibly easy—from first communication to pick up, it was a breeze. We had a blast traveling in this van and would absolutely rent again!

3 Photos submitted by Isabella D.

Elise M.

5October 2022

Jennifer’s van was perfect for my daughter and I. It was well equipped and furnished nicely. Jennifer was a very nice host and was flexible with my pickup and drop off times. I highly recommend her as a host and her van is the perfect little setup for two. Thank you!

1 Photo submitted by Elise M.

Kelsey S.

5October 2022

We spent a whole week in Jennifer’s RV and it was everything we could’ve dreamed for our family vacation. Two beds! Toaster oven! Composting toilet! Induction burner! Solar panels! A shower!! We felt right at home everywhere we went and the amenities were as nice as any Airbnb we’ve ever stayed in… We hope to rent from Jennifer again and again.

Jennifer’s answer

That’s so great to hear! Your family was so pleasant and left the camper in great condition :) Thank you so much!!

1 Photo submitted by Kelsey S.

Amy K.

5October 2022

We had a great experience with this Sprinter Van! Pickup and dropoff was easy, and the van is even better in person than it is in the photos. All of the details are beautifully done - all of the lights are on dimmer switches, the toilet and shower are well-designed, and the sink, fridge, and induction stove all worked perfectly. The sink has a filtered drinking water faucet, which really came in handy. The bed was extremely comfortable, and we really appreciated the fact that there weren't any LED lights or electronic noises at night. Kitchen ware, sheets, towels, and bedding were all clean and high-quality. Jen was very responsive and easy to deal with. We had no issues and we look forward to renting this van again!

Nick F.

5August 2022

Wonderful experience. Took this beautiful van to Bodega Bay and drove up Highway 1 and it handled beautifully. Jennifer was a wonderful host and went over plenty of detail before beginning our trip. Will book again!