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We love to help.

How does Outdoorsy verify drivers?

Outdoorsy works hard to ensure that all members are safe, insured and qualified to drive.

To provide insurance, we have to confirm a user’s identity as well as the risk involved in insuring. This is a two-part process, one that happens automatically during booking and another that involves requirements completed by the renter. 


At the time the booking is sealed and paid, we run a quick proprietary analysis of the overall booking. We consider hundreds of factors, big and small, when evaluating potential insurance coverage through Outdoorsy. This includes, but is not limited to: the location, length of booking, vehicle type and value, length of time before departure, and identity check variables such as the name on the card used for payment, IP address, and other information secured at booking. 


Persona provides a secure platform that collects, verifies and analyzes the identity of an individual, along with confirming the validity of their driver’s license. Upon securing a booking, you will be prompted to upload 3 selfie-style pictures (looking left, looking face on, and looking right) as well as a picture of your valid US driver’s license. 


Canadians and international renters will complete the same qualifications above. We do not accept passports, state ID cards, country ID cards, government ID cards, or any other form of ID card. You must provide a valid, current driver’s license in your home country. 

OFAC Compliance: In some locales, Outdoorsy must comply with The Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury. This agency administers and enforces economic and trade sanctions based on U.S. foreign policy and national security goals against targeted foreign countries and regimes, terrorists, international narcotics traffickers, those engaged in activities related to the proliferation of weapons of mass destruction, and other threats to the national security, foreign policy or economy of the United States. OFAC acts under Presidential national emergency powers, as well as authority granted by specific legislation, to impose controls on transactions and freeze assets under U.S. jurisdiction. Outdoorsy will not allow listers or renters on the site who are from countries where sanctions are in place. Outdoorsy cooperates with The United Nations and other international mandates, and works in close cooperation with allied governments.


For more information on reviewing a non-verified driver, please review: Why would a renter fail driver verification? What are my options?